Shipping Policy

Free Shipping

We offer free shipping on all orders within the UK with no minimum purchase required.

Delivery Time

Orders are processed within 1-3 business days. UK shipping typically takes 4-6 business days. Total delivery time is approximately 5-9 business days.

Tracking Your Order

You will receive a tracking number via email within 2-3 business days after shipping.

Address or Product Changes

Changes to the shipping address or products must be requested within 6 hours of placing the order. Processing time may extend by 1-2 business days if changes are made.

Issues with Tracking Number

Tracking numbers may take 1-2 days to update. Contact us if the tracking number does not work within 3 business days.

Missing Items

Report any missing items within 48 hours of receiving your package.

Late Deliveries

If your delivery is delayed, contact us for resolution within 2 business days.

Customer Support

If you have any questions or concerns, please contact our customer service team at [email protected].

📍 Address: Flat 1 30 Hathaway Road, Croydon, England, CR0 2TP

📞 Phone: +44 7418632457

📧 Email: [email protected]

🌐 Website: therackonteur.shop